Experience ISO Excellence

What is ISO 9001?

ISO 9001 is the international standard for quality management. The organization uses its ISO 9001 system to control its processes that assure customer satisfaction. The scope of ISO 9001 extends beyond production, inspection, and/or service delivery to include support processes like purchasing, training, calibration. . . .Learn more.

What is ISO 14001?

ISO 14001 is the international standard for environmental management. The organization uses its ISO 14001 system to control the way(s) its processes impact, or cause changes to, air, water, land, etc.; comply with laws/regulations, and continually improve its environmental performance. . . . Learn more.

What is ISO/TS 16949?

ISO/TS 16949 is the international standard for quality management in the automotive supply chain -- for firms that make parts, sub-assemblies, process materials, and certain other products and services. The firm uses its ISO/TS 16949 system to control its processes that assure customer satisfaction. ISO/TS 16949 includes all ISO 9001 requirements plus an abundance of others. . . .Learn more.

What is OHSAS 18001?

OHSAS 18001 is an international specification for health/safety management. The organization uses its OHSAS 18001 system to control, or eliminate if possible, health/safety hazards and risks associated with its operations; comply with health/safety laws and regulations, and continually improve its health/safety performance. . . .Learn more.

What kinds of organizations implement ISO or OHSAS management systems?

All kinds. ISO / OHSAS standards and specifications are intentionally generic. They can be applied by any organization providing any product or service anywhere in the world. (ISO/TS 16949 is, as stated, specifically for firms in the automotive supply chain.)

Why do organizations implement ISO or OHSAS management systems?

Most do it to meet the requirements of current or prospective customers. Others implement out of a desire to improve quality, environmental, and/or health/safety performance.

What's involved in implementing ISO or OHSAS management systems?

The generic phases of any management system implementation exercise include:

  • Set objectives.
  • Identify resources.
  • Determine gaps in compliance to the Standard(s).
  • Design system.
  • Develop needed documents.
  • Implement revised processes, and performance metrics.
  • Orient / train work force.
  • Internally audit system.
  • Carry out management review.
  • Select registration body (optional).
  • Undergo registration ("certification") audit (optional).

Learn more.

What does "certification" or "registration" mean?

Registration -- often called "certification" -- means that your ISO / OHSAS system has been objectively audited by an accredited registration body and found to be fully compliant with the ISO / OHSAS standards. . . .Learn more.

If we decide to implement both ISO 9001 and ISO 14001, do these have to be separate systems?

No. You can implement integrated management systems taking into account the requirements that are common among the standards. This integrated approach improves system efficiency and cuts costs, both internal costs and registration costs. . . .Learn more.

Can ISO or OHSAS be implemented in small companies?

Yes.

If our organization has multiple sites, can we implement a single ISO and/or OHSAS management system, or must they be separate?

Though each situation is different, and some exceptions apply, generally the answer is yes.

Is ISO / OHSAS for everyone?

ISO / OHSAS management systems -- 9001, 14001, 18001 -- can be implemented by any organization. But they are not appropriate for everyone. Just leaders.

Additional resources

Ask a question

 

Your Name:

Email Address:

Company:

City and State:

Question: