8/25/08: Question and answer of the week
Inspection: always documented?
Incoming inspection of purchased items is not always documented. We have found that if deliveries are made during breaks or lunch hour, the required inspection tickets are not completed. I'm told that the inspections are actually done, just not documented. Is this a problem?
Uh, yes. Problem 1 is 9001 compliance. The Standard requires documentation of inspection. Problem 2 is consistency. From what you say, incoming inspection is documented at all times EXCEPT during breaks and lunch. If the control is important to have at non-lunch and break times, then it's important to have during those times also. The inspection ticket proves that inspection was done. If the inspection is not documented, it may as well never have occurred. Perhaps the inspection ticket itself is burdensome; if so, simplify it. But it must be used every time. (Side note: It amuses me that people would actually justify noncompliance with the system because they happen to be "on break.")
8/25/08: Feature of the week
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