Track record:
management system implementation
Kantner & Company consultants have guided 200+ organizations, via on-site or distance consulting, to successful certification in one or more of the following international management system standards:
- ISO 9001-2 (1987) (quality management)
- ISO 9001-2 (1994) (quality management)
- ISO 9001 (2000) (quality management)
- QS-9000 (quality management - automotive)
- ISO/TS 16949 (quality management - automotive)
- ISO 14001 (environmental management)
- OHSAS 18001 (health/safety management)
Demonstrated expertise in:
- System design
- Interpretation and application of international standards
- System documentation
- Training and education
- Internal audit systems
- System fine-tuning
- Preparation for external audit
- Post-audit corrective action
- System improvement
Industries served (partial listing):
- Automation systems design
- Automotive parts and subassemblies (Tiers 1, 2)
- Defense industries
- Electric motor repair
- Equipment reconditioning
- Hospice
- Industrial cut-and-sew
- Metals extrusion
- Metal smelting
- Plastic injection molding
- Plastics extrusion
- Printing (offset, web)
- Scrap recycling (metal, plastic, paper)
- Telecommunications
- Tool manufacture
- Warehouse distribution and fulfillment
Management systems
upgrade / transition expertise:
Led and directed over 50 organizations via on-site or distance consulting, to transition quality systems:
- from ISO 900X (1994) to ISO 9001 (2000), and
- from QS-9000 (1998) to ISO/TS 16949.
Track record:
management system training
Kantner & Company has trained in excess of 10,000 people in various quality, environmental, and health/safety management systems disciplines, with training courses developed by Rob Kantner. Subjects include:
- Internal audit (for quality, environmental, safety management systems)
- Quality system implementation
- Environmental system implementation
- Problem solving
- Team building
- Statistical techniques
- Continual process improvement
- Quality system transition / upgrade
Publications
Besides these books (published by John Wiley & Sons), Rob Kantner is the author of numerous management system articles.
All about Kantner & Company
Founded by Rob Kantner in 1995, Kantner & Company (formerly 9000 Solutions Group) has helped some 200 organizations implement quality and/or environmental management systems and prepare for registration audit.
Besides system implementation services, Kantner & Company provides quality and environmental system training, and contract internal audit services. We also publish an array of implementation and training aids and tools.
Kantner & Company is based in central Michigan and provides on-site and distance consulting/training services to organizations all over North America.
All about Rob Kantner
Rob Kantner is a nationally recognized implementer, educator, and business adviser. He helps organizations all over North America improve effectiveness, efficiency, and customer satisfaction with expertly implemented quality, environmental, and safety management systems.
He has personally directed and/or participated in some 200 quality management / and environmental management system implementations in organizations of all sizes, shapes, and pursuits. Standards Kantner's clients have registered to include ISO 9001/2 (1987), ISO 9001/2 (1994), QS-9000 (1995/98), ISO 14001 (1996/2004), ISO 9001 (2000), ISO/TS 16949 (2002), and OHSAS 18001. Many of these projects have required incorporation of customer specific requirements, including OSHA, MIL-Q, etc.
Kantner has authored several books on quality system implementation, including ISO 9000 Answer Book (Second Edition) and QS-9000 Answer Book, both published by John Wiley & Sons. He has personally trained several thousand people in quality related disciplines, including internal auditing, quality system lead auditor, team building, problem solving, continuous process improvement, and various statistical methods. His instructional accomplishments include the creation of the first self-paced internal auditor training program, and the first self-paced quality system standards implementation kit.
Kantner founded Kantner & Company (formerly 9000 Solutions Group) in 1995, and is the firm's president, project planner / manager, and chief consultant. From 1987 to 1995 he was employed as staff trainer, instructional designer, and senior staff consultant for two major international consulting firms. His last stint prior to founding Kantner & Company was as United States general manager for a British consulting firm. Before 1987 Kantner was a staff and line manager for several small manufacturing and service organizations.
Kantner holds a Bachelor of Science degree from Eastern Michigan University and advanced degrees from the School of Hard Knocks. He is a graduate of numerous industry-related training courses. He lives in central Michigan.
Why Kantner & Company is your best option for ISO consulting
- We are small. With Kantner & Company you deal directly with Rob Kantner, company founder and president. Whether you need a quick answer or help with a knotty quality, environmental, or safety system problem, we're instantly there for you.
- Independent -- and proud of it. We are tied to no registrar, no conglomerate -- our sole allegiance is to you, our client, and our sole aim is to give you the best help possible.
- Believers. We believe in the value of quality, environmental, and safety systems management because we've seen it work! Well implemented management systems improve quality, environmental, and safety results; make processes more efficient, thwart competition, and help firms meet customer needs better.
- Experienced. We have helped over 200 organizations implement quality, environmental, and/or safety management systems. Been there and done it, start to finish.
- Practical. Our approach is practical, pragmatic, down to earth. We leave theory to theoreticians and focus on accomplishing the task on time, on plan, on budget.
- Full service. We can do it all: system design, document writing, education services, auditing, noncompliance resolution, registrar selection guidance.
- Flexible. We task ourselves with learning your proven processes and adapting our approach so that you end with a system that precisely fits how you work. And while we're with you, we do our best to work around your busy schedule, understanding that you have to keep operating your business even while ISO implementation is going on.
- Results-oriented. Registration is an important milestone. . .but to us the optimal result is a system that adds value to your organization.
- Effective communicators. We stress open, honest, and regular communication with clients. At each step you'll know exactly where things stand. When you call or email, if it happens that you can't reach us right away, you'll always get a response within 24 hours.
- We work ourselves out of a job. At project's end you have a system that you understand, control, and can easily operate on your own. . .without requiring further help from us.
